• Mon - Fri 8:00 - 5:30 Sat 8:00 - 3:00
  • 404 Summer St. Fitchburg, MA 01420
  • +1 978 343-4210

About us

BROWNELL AUTO SALES & SERVICE

John Brownell

About us john brownell brownell auto sales
about us
About Brownell Auto Sales John Brownell
Brownell Auto Sales & Service

About Brownell Auto Sales & Service

We realize that you have lots of choices when buying an automobile and our desire is to ensure you have the best  car buying experience.  We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers’ needs first.

We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying or leasing experience as easy and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price.

Please call or visit us to see for yourself how different your total automotive experience can be! We do not have any unsatisfied customers!

CORE VALUES

Here at Brownell Auto Sales and Service we pride ourselves on providing quality service at an excellent price.  Through honesty, integrity, and dedication to our customers we offer a service and sales team that is second to none.  Come on down and give us a chance to show you what we are made of and can do for you.

  • Stress-free finance department.
  • Robust selection of popular vehicles.
  • Maintain your car to stay safe on the road
  • We know how to handle a wide range of car services.

IMAGE GALLERY

OUR TEAM

John Brownell, owner, and former Marine has been in the automotive industry for over 40 years.  He started his current business 20 years ago. Over this time through honesty, integrity and superior customer service he has grown from a small ten vehicle lot to one of the largest independent facility in the area.   John prides himself on superior customer service and his desire to never leave a customer unsatisfied.

Margaret Brownell
Accounting / Human Resources

Margaret Brownell, office Manager and John’s wife, has been with the business since the very start.  Her knowledgeable skills in billing assure that you will never be over charged for any service provided.   Margaret prides herself on her efficiency to properly run the day to day operations of the office.

CHRIS BROWNELL
General Manager

Chris Brownell, manager and John’s son, has worked for the company for twenty years.  His knowledge in auto repairs allows him to answer and fully explain any automotive question you may have.  He has an extensive knowledge in automotive finance assuring he can get you the best financing options available to you.  Chris prides himself on his ability to never leave a customer unsatisfied and his ability to provide affordable financing to any customer regardless of their credit situation.